Effective date: 7th September, 2024

This Privacy Policy primarily applies to this website and associated webpresences by Complentic UG („we“, „us“, „our“). The following questions are answered, how we collect, use, and protect the information you provide to us.

Key aspects and important notes of this policy

  • We value your privacy and are committed to protecting your personal and sensitive information
  • We strive to avoid personal and sensitive information as best as possible
  • We are a product orientated company, not a data company
  • We do not sell personal or sensitive information for monetary consideration
  • We process data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws
  • We don’t use Cookies or similar marketing analyze tools
  • Unavoidable access with personal or sensitive information are used exclusively for the benefit of the customer needs or similar intentions
  • This website is hosted by IONOS (see IONOS help center)

What information we collect about you

  • We may receive access information (IP adress, request time, user agent) if you are visiting our website

What information we do NOT collect

  • When visiting our website, we do not collect, access, or process any personal data.
  • Except necessary information such as IP address. 

How we use information we collect

  • To provide the website / webpresence
  • To protect our legitimate business interests and legal rights – Either required by law or where we beleive it is necessary to protect our legal rights or interests

How we disclose information we collect

  • We don’t disclose any kind of information

How we store and secure information we collect

  • We set ourselves the guideline of having as little contact with personal or sensitive information as possible.
  • We use cloud servers from security-certified provider (e.g. IONOS). 
  • We would like to point out that information may be transferred outside the European Economic Area (EEA). Possible through cooperation with IONOS.

How long we keep information

  • We retain information until the busines purpose has expired. Unless otherwise agreed.
  • Unless required by law or agreed upon otherwise, we will delete or anonymize any information no later than four years after the license expires or the contract ends, if it is possible for us to do so.

How to access and control your information

Your principal rights under General Data Protection Regulation (GDPR) are:

  • The right to access your information
  • The right to rectification your information
  • The right to erasure your information
  • The right to restrict processing your information
  • The right to object to processing of your information
  • The right to data portability of your information
  • The right to complain to a supervisory authority
  • The right to withdraw consent

To exercise these rights, please contact us (see „Contact us” section)

Changes to this privacy policy

We may change this privacy policy from time to time. We will post any privacy policy change on this page. We keep prior versions of this privacy policy in an archive for your review. We recommend to review our privacy policy whenever you have questions or concerns to stay informed about the protection of your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using our product / services and unsubscribe licenses / terminate contracts or similar.

Contact us

If you have questions or concerns about how your information is handled, please direct you inquiry to Complentic UG.

Complentic UG
Spechtbaumstraße 6
47559 Kranenburg

E-Mail: hello@complentic.com

Thanks for entrusting us!